Refund requests start in week 1

A practical fix and a copyable AI coding prompt. Replace bracketed placeholders with your project details.

1. Check the problem

Almost always onboarding failing to show value in 60 seconds, or a pricing tier that feels like a ripoff. Watch your first 5 refund recordings (Hotjar, PostHog), the pattern usually repeats on one screen, fix it.

2. Use the prompt

I'm getting refund requests in week 1 for [product]. The cause is usually onboarding not showing value in 60 seconds, or a confusing pricing tier. Give me a plan to review the first 5 refund session recordings, the specific signals to look for, and how to fix the one screen most likely causing them.

3. Verify the fix

Review the proposed diff, run the relevant checks and exercise the original failing flow before merging.

Continue in the related workflow chapter.